HTTP 500 errors when accessing the Mastodon frontend

Incident Report for Wigger

Resolved

This incident has been resolved.

Posted Sep 22, 2023 - 17:12 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 22, 2023 - 16:55 CEST

Identified

Inconsistencies with the databases and the model are currently causing errors with the frontend and the API. Some endpoints are currently only working to a limited extent. We are in the process of mitigating the problem.

Posted Sep 22, 2023 - 15:21 CEST

Investigating

We are currently investigating this issue.

Posted Sep 22, 2023 - 15:12 CEST

This incident affected: Services (Mastodon).